Frequently Asked Questions

Currently, APA (NSW) is only able to cover NSW Ambulance employees with Paramedic qualifications employed under the NSW Paramedics and Control Centre Officers (State) Award.

Some things APA (NSW) provide advice to members on are:

• Misconduct processes
• Issues with pay
• Recruitment issues
• Access to other Award entitlements 
• Clinical complaints and responses to professional bodies
• Workers' Compensation

If you are having an issue at work it is best to contact the APA (NSW) office on 9564 3261 or admin@apansw.com.au.

APA (NSW) is a Trade Union run by Paramedics for Paramedics. Full time staff are also employed in the capacity of Industrial Officers and Union Organisers. APA (NSW) is always looking for members wishing to become more involved and encourage you to contact our office on 9564 3261 if you want to find out more about how you can get involved.

The membership of APA (NSW) is limited to NSW Ambulance employees and as such all members are bound by NSW Ambulance Media and Social Media Policies. The only protection for members is to ensure comment from APA (NSW) is reported from the correct source. This will ensure accuracy and continuity of all outgoing information for use in the public domain as well as protect members. The Media Officer's details are on the website and all requests should be referred to them.

You are covered from the moment you become a financial member of APA (NSW), but not for incidents that occur prior to you joining APA (NSW). If you have not received information from the Association within 4 weeks via email, or bank deductions of subscription fees have not commenced within 2 pay periods, please contact us at admin@apansw.com.au.

If you join after a workplace issue has arisen you will be considered a member of convenience. Members of convenience are not provided support for issues that arose prior to them becoming members.

The above mentioned restrictions do not apply to any new workplace/industrial issue/s that arise after membership is approved that has no connection to the workplace/industrial issue/s which arose prior to membership.

APA (NSW) works closely with a law firm that specialises in working with emergency services personnel. Additionally, APA (NSW) has an in-house industrial team that works specifically on industrial issues. 

APA (NSW) does not provide advice or services with respect to criminal or civil matters arising outside the course of employment. 

All enquiries regarding legal matters should be directed to our office for advice and referral (if required). 

Yes, APA (NSW), is a registered trade union.

We are a free voice. We believe in not being constrained by politics, and so we are not aligned to any political party. We put our members first as we exist ONLY to help our members.

In first instance you should contact your local delegate. Additionally, members of the Executive Committee are available by email or phone and will assist where possible. You can find their details here. All suggestions and comments are welcome. APA (NSW) is driven by its members, meaning the success and potential of APA (NSW) is dependent on members offering ideas and opinions, and standing together to become a united force.

The APA (NSW) Executive Committee have been working incredibly hard to deliver the best outcomes for APA (NSW) members.

As an organisation we are currently working on the Major Industrial Case which is a case demanding better pay and conditions for Paramedics and support staff. We are also running a campaign for better pay and conditions alongside our case.