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Posted 29 Nov '17

APA (NSW) Member Update – NSW Ambulance Review of Call Outs

APA (NSW) Member Update

NSW Ambulance Review of Call Outs

Thursday 30 November 2017

Dear Member,

APA (NSW) has recently been made aware that NSW Ambulance (NSWA) has conducted a payroll and timesheet audit of paramedics. This review appears to have been targeted at call outs that occurred shortly after crews signed off.

NSWA claims the review has identified situations where paramedics have incorrectly claimed call outs and requested that paramedics justify their claim.

Some paramedics have started to receive hand delivered letters, including at private residences, from NSWA as part of an initial review, requesting that a response be provided within 10 days.

APA (NSW) is disappointed at the heavy-handed approach that NSWA has adopted to in this situation and the treatment of the matter under the NSWA’s managing misconduct policy directive prior to any clarification being sort from the individuals. We are also concerned that NSWA has failed to raise concerns in a timely manner with issues dating back to the start of the year making it near impossible for staff to recall the instances in question.

If any APA (NSW) members are in receipt of such a letter, please contact your local delegate who will be able to assist you

APA (NSW) Executive 

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A printable copy of this update may be found here.

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