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Posted 19 Oct '17

APA (NSW) Member Update – Recall to Duty 

APA (NSW) Member Update

Recall to Duty 

Friday 10 October 2017

Dear Member,

APA (NSW) has been consulting with NSWA with respect to a new recall to duty system they intend on implementing via MyShift to manage off duty call outs. It is to replace Merlin and other ad hoc systems around the State. 

Initially, NSWA were holding firm on requiring paramedics to agree to terms and conditions which would give away their Award right to claim an hour’s ordinary pay for being disturbed when not on call in accordance with clause 23(a)(i) of the Operational Ambulance Officers (State) Award. However, we are happy to inform you, that after raising our concerns via consultation, the media and the NSW Health Minister, the NSWA have agreed to take this requirement out. 

The NSWA have also indicated they will look at simplifying the system further after APA (NSW) raised concerns that the system at present may be overly complicated and too onerous which may lead to paramedics not utilising the system. 

The system is to be trialled in Southern and we have asked the NSWA to provide us with further information regarding the success/failure of the system. We would also appreciate it if members could provide us with feedback via your local delegates. If we consider the trial to be unsuccessful or have significant flaws, we will be pressing for the issues to be addressed via further consultation prior to any further implementation. 


APA (NSW) Executive

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A printable copy of this update may be found here

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