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Posted 3 Jan '17

APA (NSW) Member Update – Sydney Control Centre Staffing Enhancements

APA (NSW) Member Update

Sydney Control Centre Staffing Enhancements

Wednesday 4 January 2017 

Dear Member,

Today APA (NSW) attended an Extraordinary JCC meeting at the Sydney Control Centre (SyCC) called by the NSW Ambulance (NSWA).      

We are very pleased inform you that NSWA announced at the meeting that there are going to be staffing enhancements from 14 January 2017 in the SyCC. From this date, the rosters for the Duty Control Centre Officers (DCCOs) will change to be 2 days and 2 nights which will allow for 24/7 supervision to exist in the SyCC. Furthermore, all dispatch boards will now be open 24/7. Please note that these enhancements are in addition to the existing relief positions already in place at the SyCC.  

We welcome this staffing enhancement. This is something that APA (NSW) and our members have been fighting to get for quite some time! This is a positive step in the right direction to assist SyCC staff to manage their workload, fatigue and breaks.  We hope that this is the first of many enhancements that need to occur to improve working conditions for staff. 


APA (NSW) Executive

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A printable copy of this update may be found here. 

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