In this Policy, the Union means the Australian Paramedics Association (NSW) or APA (NSW).
The Union is committed to protecting your privacy and providing you with the information and services relevant to you.
This Policy applies to personal information the Union collects from you:
We collect, hold, use and disclose personal information to carry out the functions or activities of the Union.
The union collects holds, uses and discloses your personal information to:
The main way we collect personal information about you is when you give it to us. For example, we collect personal information such as contact details and payment details when you apply for membership, or we may collect personal information when we assist you with an industrial issue.
The APA (NSW) website, www.apansw.com.au, is hosted in Australia. There is a number of ways in which we collect information through our
Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality on
Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on yout computer, please set your browser preferences to reject all cookies before accessing our website.
Here are some examples of cookies we use:
We will collect information that you provide to us when signing up to mailing lists and registering for our events, or when submitting
feedback on your experience with our website.
We use social networking services such as Twitter, Facebook and Instagram to communicate with the public and our members about our work.
When you communicate with us using these services we may collect your personal information, but we only use it to help us carry out our
functions and activities. The social networking service will also handle your personal information for its own purposes. These services
have their own privacy policies. You can access the privacy policies for Twitter,
Facebook and Instagram
on their websites.
We assume no responsibility for the use of personal information collected by any third party site or service.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province,
country or other governmental jurisdiction where data protection laws may differ than those from your jurisdiction.
If you are located ouside of Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.
Common situations in which we disclose information are detailed below.
We will only provide the media with personal information relating to a complaint if you have agreed.
APA (NSW) uses a number of service providers to whom we disclose personal information. These include providers that host our website servers, manage our IT and provide legal services to our members.
To protect the personal information we disclose, we enter into an agreement which requires the service provider to only use or disclose
the information for the purposes of the agreement.
We only disclose your sensitive information for the purposes for which you gave it to us or for directly related purposes you would
reasonably expect or if you agree, for example, to handle an industrial issue.
In addition to the disclosures detailed above we may also disclose information we collected from you:
To ensure that the personal information we collect is accurate, up-to-date and complete we:
We also review the quality of personal information before we use or disclose it.
We take steps to protect the security of the personal information we hold.
You have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information.
You can ask for access or correction by contacting us, and we will respond within 30 days. If you ask, we will give you access to your
personal information, and take all reasonable steps to correct it if we consider it is incorrect, unless there is a law that allows or
requires us not to.
We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible. If we refuse to give you access to, or correct, your personal information, we will notify you in writing setting out the reasons.
If we make a correction, and we have disclosed the incorrect information to others, you can ask us to tell them about the correction. We will do so unless there is a valid reason not to.
If we refuse to correct your personal information, you can ask us to associate with it (for example, attach or link) a statement that you
believe the information is incorrect and why.
If you wish to complain to us about how we have handled your personal information, you should complain in writing. If you need help to lodge
a complaint, you can contact us.
If we receive a complaint from you about how we have handled your information, we will determine what (if any) action we should take to resolve the complaint.
We will tell you promptly that we have received your complaint and then respond to the complaint within 30 days.
This policy may be varied from time to time and an updated version will be posted on the Union's website. Please check our website
regularly to ensure that you have the most recent version of this Policy.
You can contact us by:
Telephone: (02) 9564 3261
Publication date: Version 1.0, January 2020